In terms of visibility, our customisable dashboards were able to show management the progress of all jobs, and the status of key performance indicators. As technicians were using our Task Execution portal to record their time spent and any findings, this meant that everything observed in the dashboard was in real time, allowing quick and effective decision making.
In terms of planning, our Task Assignment portal allowed supervisors to allocate tasks, based on technician’s availability and qualifications, review work, and close tasks all from one place. In addition, our Workshop Planning board identified capacity conflicts in planned works and allowed users to resolve them from the same screen.
On top of this, an interface created between ENVISION and HAECO’s in-house ‘ECHO’ system aided in the smooth flow of inventory between the two.
With all this in place, ENVISION was able to significantly improve HAECO’s visibility over projects and their planning capability, resulting in considerable amounts of money and time saved, and all in only 6 months.