Airwork operates a wide range of aviation services from its base in Auckland, New Zealand. One of its key roles is operating ACMI services for three major freight suppliers across Australia and New Zealand, using a fleet of Boeing 737’s. To successfully manage its growing operations and fleet, in 2015 it selected ENVISION as it’s MRO software.
Following go live Airwork saw a marked improvement in its data integrity and a substantial reduction of administrative burden. The time and resource freed up by this meant Airwork could now explore new ways of improving their operations. A key area they identified was journey tracking and log entry, so a joint project between Airwork and Rusada was initiated to find a better solution.
Due to the geographical location of Airwork’s arena of operations, communication with aircraft during flight was very limited. On top of this OOOI data (Gate Out, Wheels Off, Wheels On, Gate In) was recorded manually in paper logs and then uploaded into two disparate systems. This meant frequent accuracy issues and missing journeys as well time delays in loading the journey logs into the system.
To solve this problem an improved operational process was devised and Rusada developed new functionality for ENVISION to support this.