This article was originally published in the October/November 2021 edition of MRO Management magazine

by Kevin Rozario

Though devastating for aviation, the Covid-19 pandemic helped to shake up some of the industry’s support segments – including the MRO market – as companies moved towards more digitisation and greater efficiencies.

In some cases this was a direct result of depleted manpower. David Purfurst, global pre-sales director at Rusada, says that while the functionality users require of MRO software “has not changed much since before the pandemic, there is greater focus on efficiency as people look to keep operations running with reduced resources”.

A general recovery is now being seen in aviation, although it is very uneven globally, and MRO solutions providers are naturally ramping up their marketing having refined, or added new, software services to appeal to changing demands. Airlines have streamlined operations and overhauled older jets and technologies, making for an increasingly competitive MRO market, especially for independent providers.

So how have software companies adapted to new MRO needs, and which products and technologies are they banking on?

For Rusada, mobile applications have been a big part of its output this year. “We have created three fully native mobile applications for tablets and phones, all with full approval from Apple and Google,” says Purfurst. The latest is ‘ENVISION Stock’, which allows warehouse and stores personnel to conduct multiple common inventory tasks on-the-go, removing the need for paper printouts and hand-written notes. “This is vital for organisations as so much time is wasted and effort duplicated when users are required to perform an activity, record it on paper in situ, go back to a desk and then update a system,” he points out.

The company has also streamlined the back end of its ‘ENVISION’ software by updating elements of its technology stack, simplifying user interfaces and shortening load times. “This has reduced the time required to complete many common tasks by a minute or more,” Purfurst notes. “This doesn’t sound like a lot, but if you multiply this by the number of occurrences across all users over one year, it adds up to huge amounts of time saved and major increases in productivity.”

Read the full article here