9th Feb 2023
AviTrader MRO examines the key implementation steps and procedures that ensure airlines achieve a smooth migration to MRO software technologies.
This article was originally published in the February 2023 edition of AviTrader MRO Magazine
by Keith Mwanalushi
Aircraft operators are increasingly seeking greater efficiencies from the integration of new software technologies, especially on the MRO side. Easier implementation processes often save time and cost for airlines but creates a challenge for developers to make the process more efficient and think outside the box.
The initial phase of the project is a key driver for the success of the implementation. During this phase, the project managers of both the provider and airline introduce the teams to form an initial level of understanding, and vitally, discuss the deliverables. “It is important to ensure everyone is on the same page with what functionality is key to the go-live of the system,” declares Peter Mortimer – Sales Director at Rusada. He says by focussing on the key deliverables, the users gain confidence in the new system and confirm that they can complete their day-to-day work within ENVISION - the solution provided by Rusada.
View Rusada's 5 Stage Implementation Plan
Mortimer points out that process mapping also takes place in this initial phase. “This involves our business consultants spending time with key users for each area, to discover how they work on a daily basis. This is with a view to aligning ENVISION to work with current business processes, but also to improve and fix any areas of frustration.”
He explains that process mapping then leads into the data analysis phase which involves a deep dive into the data from the customer’s legacy system, with training on Rusada’s import templates, and working together to form a plan for extracting, formatting, and importing data into ENVISION. Mortimer adds that data loading can easily become a bottleneck for a project, especially if the customer intends to use this time to perform a data cleansing process.
“When planning a project, we do often incorporate time for data cleansing, however this is difficult to do without a prior view of the data and the amount of work that is required. Often, gaining access to a customer’s data as early in the process as possible means that we can create much more accurate project plans,” Mortimer notes.
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