Last week, Rusada hosted a webinar on how to maximise the bottom line for maintenance execution in an increasingly competitive operating environment.
The webinar highlighted the key challenges faced by maintenance, repair and overhaul (MRO) providers in today’s market as: new aircraft deliveries, next-generation technology, the original equipment manufacturer’s (OEM) presence in the aftermarket, increased competition from new MRO providers and legacy IT systems.
Rusada went onto discuss how its MRO platform, ‘Envision’ and the new ‘Check Management’ module can help MROs remain competitive.
For those who missed it, read on to find out how ‘Envision’ can help businesses optimise existing capacity and execute maintenance effectively.
Optimising existing capacity and workforce
In an increasingly competitive marketplace, making a profit and maximising the bottom line can be quite the challenge.
Hence the aviation’s MRO sector has seen an increase in consolidation and joint ventures, as well as small businesses succumbing to financial pressures.
Indeed, the market is tough; MRO providers have to advance their offerings and offer reduced turnaround times to customers, all while trying to keep their heads above water and run profitable businesses.
Of course, capacity and workforce management is key, because insufficient planning/management of maintenance work or employees, whom stand around doing nothing, will only cost companies money.
Through systems like Envision, an MRO provider is given the tools that it needs to successfully execute maintenance processes, as well as wider operations.
The new ‘Check Management‘ module, for example, has a graphical interface that allows a user to pin widgets that display the most relevant data to an individual business’s needs.
Through this customisable feature, a planner can easily view which work orders have been planned via a key performance indicator (KPI) widget pinned to the interface, allowing them to identify the current standard of work against a target set, for example.
The system also allows for planning functions to have visibility across the entire lifecycle of a check.
Indeed, with Envision’s Check Management module, an MRO benefits from having a birds-eye view of the current work orders that are in play and the available hangar/bay capacity.
The graphical interactive planning board allows an MRO to see demands rising from checks, available materials and staff availability. While colour coding helps to make the system more user friendly by making sure that the current status of a check really stands out.
Through the system, a planner can access further information on the tools and/or man-hours that are required for a particular check.
And, via the ‘Task Group Gantt’ function, details of individual task groups can be explored further, allowing a user to view task cards that form a task group, while displaying requirements for: skills, tools, materials, manpower, man-hours, and availability. Once again, colour coding is used within the system to help make the current status of a job clearer.
All of this allows an MRO to optimise its existing capacity and manage tasks with even greater precision while planning ahead for future maintenance events.
Thanks to the capacity dashboard within the Check Management module, an MRO can see whether it can accommodate another aircraft for a shop visit. Then, subsequent filters allow a planner to assess the capacity within a hangar or bay, while checking against time periods.
Detailed charts are then generated to give a clear view of available man-hours based on skill versus the skill-based demand arising from work orders.
The available capacity can then be assessed further thanks to the information on available man-hours compared to the required man-hours, as well as which engineering crew are available in any particular hangar or bay.
Planning and managing tasks with Envision
Managing customer task cards can be a challenge, especially when working with multiple departments and out of date systems or processes, such as legacy IT systems or relying on paperwork on the shop floor.
Without a clear and precise plan for the delivery and management of maintenance checks, MRO providers are unable to truly understand what is happening within their organisations.
Thus tasks such as: comparing the use of consignment stock against MRO owned stock; producing invoices; carrying out NRC approvals; and shop floor maintenance, become much tougher.
Envision allows its customers to easily generate customer work cards and through its workflow engine it can hone in, plan and manage checks at a more granular level.
For example, if an MRO wanted to create a customer work order to service an A320 aircraft, it can simply input the aircraft registration details and work scope details in the system (if an MRO is already a customer of Envision, this information can be automatically pulled in from the other complimentary modules that manage fleet records).
Alternatively, the work cards that are sent by customers can be pulled into Envision to be used in the work order, or if an MRO has published an MRO services list the work scope can be pulled into the work order.
On creation of the customer work order, the workflow engine in Envision lets the planner know that a work order needs planning, through the aforementioned widgets on the interface. The planner can then view details of the work scope and consequently assign the incoming aircraft to an available hangar or bay.
Through the work order planning function, the planner can detail which work pack template is going to be used and then group the tasks based on task planning code or work area. The planner is then able to inform the customer of the expected turnaround time.
With the hangar or bay now reserved, the demand for parts shown in the work order can be communicated to the relevant departments via alerts/emails, to allow the rest of the team to prepare for the check.
Envision can also monitor which functions are available to specific users, to ensure that staff only access functions relevant to their roles and responsibilities.
To find out more about how Envision and the new ‘Check Management’ module can help your business streamline maintenance processes to help maximise the bottom line and remain competitive, get in touch today or comment below.